Can I pay after I receive my order?
At this time, we do not offer this option.
However, we're committed to having 100% happy fans. If you receive your order and aren't fully satisfied, please reach out to us at email@example.com. This way you can try Vertellis risk-free. Because we know you'll love it!
My order is delayed
Sorry to hear your Vertellis order hasn't arrived yet!
Most packages arrive 2 - 5 business days after being ordered, although it can take up to 8 business days.
All order confirmations include an order number (which will look something like USA123456) and after an order is shipped you will also...
What do I do if my package arrives damaged?
Mistakes happen... If your order got damaged during transit please let us know!
Send us a message at firstname.lastname@example.org including your order number, a picture of the damage, and the email address from which you ordered.
We want you to be happy with your order and would be delighted to assist!
What is your return policy?
We believe strongly in the power of our products, that's why if you're not 100% satisfied with your order, you can let us know within 30 days via email@example.com.
We are proud to offer you a 100% money-back guarantee if you're not happy with your order!
(Please note any shipping and shipping...